How to interact with your customers even without personal contact

Digitalization is now a must-have for companies. Customers have long expected to be able to interact with companies and their products and services in a variety of ways – whether via an app, chat or web portal.

Current developments are accelerating this
trend. When face-to-face interaction is not
possible, organizations must develop other ways of communicating with their customers. In an ideal case, this will lead to a positive, digital experience that benefits everyone involved.

Solutions that enable digital experiences already exist: customer portals. Here you can find out how to implement a customer portal in your own company in only 6 steps and how other organizations have already implemented them:

What You Will Learn in this White Paper:

  • Which opportunities companies have for redesigning their customer
    interaction
  • What potential solutions look like and which organizations have already
    implemented them (including case studies)
  • How to create and implement a digital customer portal in 6 steps

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